Terms and Conditions
Last updated: 29 June 2026
BrandPin ("BrandPin", "we", "us", "our") is an AI visibility and Generative Engine Optimization (GEO) tracking platform operated by The Social Lions. These terms apply to your use of BrandPin at https://brandpin.ai and related services.
By accessing or using BrandPin, you agree to these Terms and Conditions. If you do not agree, do not use the service.
1. The service
BrandPin measures how AI engines mention and recommend a brand, and provides related analysis and tools. Results are informational. AI engines are third-party systems whose outputs change over time, so we do not guarantee any specific result, ranking, or business outcome.
2. Accounts
- You must provide accurate information and keep your credentials secure.
- You must be at least 18 years old to use BrandPin.
- You are responsible for activity under your account.
3. Plans, tokens, and billing
- Paid plans grant a monthly allowance of tokens and access to features as described on our pricing page.
- A token represents one scored AI answer (one query run on one engine). Scans and certain features consume tokens from your balance.
- Monthly subscriptions renew automatically via an authorised auto-payment mandate (UPI AutoPay, card or bank e-mandate) until cancelled. The Beginner plan is charged at its introductory rate for the first 3 months and then continues at the standard rate; a pre-debit notification is sent before each automatic charge. We may change prices or plan features with prior notice; changes apply to future billing periods.
- Your billing currency is determined by your location. Customers in India are billed in Indian rupees (INR), inclusive of applicable Indian taxes. Customers outside India are billed in US dollars (USD); such supplies are an export of services and the price shown at checkout is the amount payable. The applicable price and currency are always displayed before you confirm any payment.
4. Acceptable use
- Use BrandPin only for lawful purposes and only to track brands or websites that are publicly available or that you are authorised to analyse.
- Do not attempt to disrupt, reverse engineer, or abuse the service or its underlying providers.
5. Intellectual property and your data
The BrandPin platform, software, and branding are owned by The Social Lions. You retain ownership of the data you submit. We may use aggregated, anonymised data to operate and improve the service.
6. Third-party services
BrandPin relies on third-party AI engines and a payment provider (Razorpay). Your use of those services through BrandPin is also subject to their respective terms.
7. Disclaimers
BrandPin is provided on an "as is" and "as available" basis without warranties of any kind. We do not warrant that AI-engine outputs are accurate, complete, or current.
8. Limitation of liability
To the maximum extent permitted by law, The Social Lions's total liability arising from your use of BrandPin will not exceed the amount you paid to us in the 3 months preceding the claim. We are not liable for indirect or consequential damages.
9. Termination
You may stop using BrandPin at any time. We may suspend or terminate access for breach of these terms.
10. Platform undertaking
When you create an account you are shown, and asked to accept, our Platform Undertaking. It sets out what BrandPin measures, what it does not promise, how we handle your data, and the limits of our liability. It supplements these terms and does not replace them. The version accepted is recorded against your account.
11. Governing law
These terms are governed by the laws of India, and the courts of Mumbai, India have exclusive jurisdiction.
12. Changes
We may update these terms. Continued use after changes constitutes acceptance.
13. Contact
Questions about these terms? Email digital@thesociallions.in.